Support & Training

Every website we develop comes with ongoing training and support to make sure your business continues to run smoothly.

Support

For support or technical issues, please call 0422 489 379 or email info@proactivedestiny.com and we will get back to you asap.

Training

We offer free easy-to-follow PDF User Guides for all of our self-managed websites so you can get up and running sooner. Once your site is ready to launch, we can also train you and your team either onsite or over the phone on how to edit and update your CMS website and send email campaigns. We will also show you how to run reports, access statistics and anything else your team needs to get the most out of your online experience.

Cost

All clients receive up to two hours training for unlimited staff, who are trained within the same session, at no charge. If you or your team require further training, this is available at a discounted rate of $75ph + GST.

Ready to get started? Complete an online quote request or send us an enquiry.

Small Business Admin

Running a business is tough work. Most small and medium businesses understand that a website is a crucial tool to help attract new clients and get yourself noticed, but your website can be so much more!

While one side of your site can be used to publicly advertise your services and draw in new customers, a separate section can be set up to run recurring administration tasks.

We can build, right into the back-end of your existing website…

  • A custom HR Portal for employees to submit time sheets, leave application forms and banking or superannuation details
  • Secure intranets where team members can access important information such as PDF training manuals, policies, social club news or forms
  • Workplace Health and Safety training videos and online assessments
  • Forms that automatically convert to PDF documents for Workplace Health and Safety compliance, training certificates and employment milestones
  • Company e-newsletters to keep team members up-to-date about policies, expectations and important news and events
  • Multiple-level interfaces where managers have different access levels to other employees
  • Secure, login-only access with an elegant password reset function so your staff is not constantly resetting passwords for team members

Make your life easier by automating your current paper-based systems through a custom web application. You can piggy-back an admin system onto your existing site, or register a new domain purely for admin use for even higher security.

All HR Portals and small business applications are custom-built to include only what your business needs. Our team can tailor a solution to almost any paper-based task you’re currently managing. Plus all pages are fully accessible on desktops, laptops, tablets and smartphones, and new components can be added as you require them… all from just $180.00 + GST per page.